Privacy Policy
Last updated: 6/6/2025
Our Commitment to Your Privacy
At MyConfidant, your privacy is not just important to us—it's fundamental to everything we do. We understand that seeking mental wellness support requires the highest level of trust and confidentiality.
This Privacy Policy explains how we collect, use, protect, and handle your personal information in accordance with HIPAA, GDPR, and PIPEDA regulations.
Information We Collect
- Account information (email, username) for authentication
- Conversation data with our AI companion (encrypted)
- Usage analytics (anonymized)
- Technical information (IP address, browser type) for security
How We Protect Your Data
- Military-grade encryption: AES-256-GCM encryption for all sensitive data
- Secure transmission: TLS 1.3 for all communications
- Access controls: Multi-factor authentication and role-based access
- Audit logging: Complete audit trail of all data access
- Data minimization: We only collect what's necessary
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Delete your account and data
- Export your data
- Withdraw consent at any time
- File a complaint with supervisory authorities
Data Sharing
We never sell your personal information. We only share data in these limited circumstances:
- With your explicit consent
- To comply with legal obligations
- To protect safety in emergency situations
- With service providers under strict confidentiality agreements
Contact Us
If you have any questions about this Privacy Policy or your data, please contact our Data Protection Officer at privacy@myconfidant.com