Terms of Service

Important Notice

Service Description

MyConfidant provides AI-powered mental wellness support through conversational interactions. Our service is designed to offer emotional support, coping strategies, and wellness guidance in a private, secure environment.

User Responsibilities

• Provide accurate information during registration
• Keep your account credentials secure
• Use the service responsibly and lawfully
• Respect the privacy of others
• Seek professional help for serious mental health concerns

Limitations of Service

• Our AI companion is not a licensed therapist or medical professional
• We do not provide medical diagnoses or treatment recommendations
• The service is not intended for emergency situations
• We cannot guarantee specific outcomes or results

Privacy and Confidentiality

We are committed to maintaining the highest standards of privacy and confidentiality. However, we may be required to disclose information in certain circumstances:

• When required by law or legal process
• To prevent imminent harm to yourself or others
• To protect our rights and property

Subscription and Billing

• Free tier includes basic chat functionality
• Premium features require a paid subscription
• Billing is processed securely through our payment partners
• You may cancel your subscription at any time
• Refunds are provided according to our refund policy

Prohibited Uses

You may not use our service to:

• Violate any laws or regulations
• Harass, abuse, or harm others
• Share inappropriate or harmful content
• Attempt to hack or compromise our systems
• Use the service for commercial purposes without permission

Termination

We reserve the right to terminate or suspend your account for violations of these terms. You may also terminate your account at any time through your account settings.

Contact Information

If you have questions about these Terms of Service, please contact us at legal@myconfidant.com